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The only reason I can give 1 star instead of 0 stars is because of Alyssa. She is a great stylist and it grieves me to have to make this review. I have been a loyal customer for several years and having owned an Aveda Concept Salon in the past I feel it is important to make this review. Your company continues to change the log in process at the front desk...I arrived last Friday at least 20 minutes before anyone else showed up on your property and got to the computer to sign in...it has changed AGAIN and by the time I figured it out, the stylists, including Alyssa, took the customers who were after me first....then that machine informed me that I would have a 56 minute wait. I was appalled. So I did what anyone would do...I left, never to return to your store here or any other you have.This type of customer service to a regular customer is unacceptable to me.
Rated 1.0 out of 5.0 based on 1 Client reviews
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"The only reason I can give 1 star instead of 0 stars is because of Alyssa. She is a great stylist an"
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